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Privacy Policy

Privacy Policy

Who We Are

3DAS, LLC provides AI image generation via Pcard.

 

This privacy policy applies to all visitors and customers using or accessing any of the websites that we produced and maintain for the services that we provide, including pcard.design (along with associated web site domains). It also applies to the WordPress services that we provide as part of 3DAS that use APIs to interact with our servers or the Pcard site and to human resources data of our employees and contractors.

This policy DOES NOT cover content we host for our customers as part of Pcard. For these sites, the site owner/customer is responsible for publishing its own privacy policy.

 

3DAS is a registered LLC in Florida, USA.

 

For any privacy-related questions, we are here to help via our Twitter page or directly at Pcard@3das.com.

Sharing Your Data

We use third-party services (data processors) across our sites. The extent to which your data is shared with these providers depends on your use of our services, and we list the specific third-parties in use (with links to their privacy policies) in the sections below.

 

Each third-party provider has been vetted by our security team to ensure that privacy policies and practices meet or exceed the same levels of compliance and standards that we follow.

 

We disclose potentially personally-identifying and personally-identifying information only to our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

 

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

 

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies across our sites to help identify and track visitors, their usage of our services, and their website access preferences. We describe the specific cookies in our <a href=”/cookie-policy/”>Cookie Policy</a>. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

Personal Data We Collect

Registered Users

  • If you create an account on one of our sites, you will be prompted to provide your Email Address, First Name, Last Name, Username, Password, and Country of Origin.
  • The information above is stored in the website’s database. Your email address used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.
  • Once an account is created, you must contact us to have it deleted.
  • An anonymized string created from your email address (also called a hash) is provided to the Gravatar service to see if a Profile picture of you is available for display. The Gravatar service privacy policy is available here.
  • You may optionally complete your Profile by providing your First Name, Last Name, Website (URL) and/or Biographical info. These additional details are also saved in the website’s database. You may edit these details, and your Email Address, in your Profile at any time.
  • You may also choose how your name is displayed (your Display Name) to visitors to the site (e.g. in comments you create) in your Profile.
  • Your registration information is accessible by employees on the site.
  • If you attempt to log in to our site, we will set a temporary cookie to determine if your browser accepts cookies at all. This cookie contains no personal data and is discarded when you close your browser.
  • If you have an account and you log in to a site, we will set up several cookies to save your login information and some of your screen options. The logged-in cookies last for two days, and the screen options cookies last for a year.
  • If you select “Remember Me” these cookies will persist for two weeks. If you log out of your account, the login cookies will be removed. It is important that you log out if you are using a public computer.
  • For users that register on one of our sites, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.
 

Email/Chat/Contact Forms

  • We use Google/G Suite to process all internal email and communication with our customers. Google’s privacy policy is available here.
  • Customers that email us, use live chat, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in G Suite archives and in our help desk third-party service provider, HelpScout. The HelpScout privacy policy is found here.
  • We keep all email and chat communication indefinitely to help us provide support and improve our services. Individuals can request copies of any previous correspondence with us at any time.

     

Embedded Content From Other Websites

Embeds are pieces from other websites that are shown from time to time on our websites. They behave in the exact same way as if the visitor has visited the other website and may use cookies or capture information. Typically embedded content is from websites that share videos, images, or other content. These services may collect your IP Address, your User Agent, store and retrieve cookies on your browser, embed additional third-party tracking, and monitor your interaction with that embedded content, including correlating your interaction with the content with your account with that service, if you are logged in to that service.

Links to the privacy policies of the most common services have been included below. Where a general privacy policy is not available, the applicable country is indicated.

 

Analytics

  • We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here. You can learn more about how to opt-out of tracking in Google Analytics here.
 
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
  •  

Marketing

  • We use email marketing to communicate with customers and potential customers from time to time. All registered emails are “opted-in” meaning we will send you emails unless you indicated that you wish to receive them.
  • We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.
  • All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.
    We use MailChimp. Mailchimp’s privacy policy is found here.
  • We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.

Paying Customers

  • For payment transactions for Pcard, we use Stripe. Stripe’s privacy policy can be found here.
  • To comply with accounting and legal requirements, we keep data on financial transactions in the systems above for up to 10 years.

    • Hosting and API Services

  • All web servers and hosting are managed by our team on Flywheel, Stable Diffusion, and Amazon Web Services platforms located in different regions around the world. This includes website hosting, backups, web database, file storage, APIs, and log files. Flywheel’s privacy policy can be found here. Amazon’s privacy policy can be found here. Stable Diffusion’s privacy policy can be found here.
  • Future Data Collection: In order to use Pcard in the near future, we may receive and store the prompts, styles, arguments, uploaded images, and generated images made by you on the PCard web site. Staff may have access to review this data for quality control and terms of service enforcement purposes. Personally identifying information may also be stored in our systems for your account history.

    • Your Rights

    You can request “to be forgotten” and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.

     

    An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to 3d@3das.com. We will respond within a reasonable timeframe, not to exceed one week.

    Protecting Your Data

    The security and reliability of our service is our number one priority. We invest heavily in the training of our staff and our infrastructure to ensure that best practices are followed in everything that we do.

     

    See wordpress.org/about/security for details on the security of the WordPress core itself.

     

    Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we build and use. In addition, we have an extensive internal review and Quality Assurance process in place specifically to prevent potential security vulnerabilities in our plugins and services.

     

    We only use third-party services, such as Amazon Web Services, that are fully vetted and adhere to the highest levels of privacy and security practices.

     

    Data Breach Procedures

    Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incidents to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

     

    Privacy Shield Frameworks

    3DAS complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. 3DAS has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov.

     

    In compliance with the Privacy Shield Principles, 3DAS commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact 3DAS at 3d@3das.com.

     

    Our commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

    For any questions and notices, please contact us at:

     

    3DAS, LLC

    Email: 3d@3das.com

    Last update: September 15, 2023

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